E-Commerce & DTC
Your store should run itself.
Sync inventory, automate marketing flows and recover lost revenue. Stop checking your laptop every hour to make sure nothing broke.
Free · No obligation · You keep the build
- 85%
- of tasks automated
- 23%
- revenue recovered
- 6hrs
- saved per day
Store Ops — Live feed
$2.1k recovered today
Orders today
47
+12
Revenue
$5.8k
+18%
Carts recovered
$2.1k
+23%
Live orders
Last 10 min
- Sydney AULinen tee · M · sandjust now Auto-shipped$89
- Brooklyn USCrew sweat · L · navy2m ago Paid$124
- London UKLinen tee · S · stone4m ago Cart recovered$89
- Toronto CACap · OS · black6m ago Auto-shipped$42
- Auckland NZCrew sweat · M · cream9m ago Paid$124
Low stock — auto-reorder armed
- Linen tee · M · sand4 left
- Crew sweat · L · navy2 left
- Cap · OS · black7 left
- Tote · natural3 left
Sound familiar?
The problems we solve every week
Inventory chaos across channels
Selling on Shopify, Amazon and wholesale but stock counts never match. Oversells, backorders and angry customers.
Abandoned carts bleeding revenue
70% of carts get abandoned. Without automated recovery, that revenue is gone forever.
Marketing feels manual
You know you should be sending post-purchase flows, win-backs and VIP campaigns. But who has the time to set it all up?
Returns and exchanges eat your day
Every return is a manual process. Label generation, refund processing, restocking. It doesn't scale.
Before NorthPole
- Manual order processing daily
- Inventory out of sync across channels
- Fragmented email & SMS marketing
- No abandoned cart recovery
After NorthPole
- Orders flow end-to-end automatically
- Live inventory across every channel
- Revenue recovery on autopilot
- Post-purchase sequences that convert
What we build
Custom automations for e-commerce & dtc
Every build is scoped to your operations. Not a template.
Order placed
Shopify · Amazon · POS
NorthPole automates
Sync inventory → fulfil → track → recover
Running 24/7
Customer delighted
Post-purchase flow triggered
Every order routes itself, every cart recovers, every customer gets followed up.
Inventory sync
Real-time stock levels across Shopify, Amazon, wholesale and POS. No more overselling.
Cart recovery & win-backs
Automated email + SMS sequences that recover abandoned carts and re-engage lapsed buyers.
Post-purchase automation
Review requests, cross-sell sequences and loyalty flows triggered automatically after every order.
Order routing & fulfilment
Orders routed to the right warehouse or 3PL automatically. Tracking updates sent without you touching it.
Tools we connect
ShopifyHow it works
From first call to fully automated in weeks, not months.
Free strategy session
Day 1 · 30 min
We map your operations live and show you exactly where time and money is leaking.
We build
Week 1–2
Custom automations scoped to your workflows. Not a template. Built, tested and documented.
You're live
Week 3 onwards
Ops run without you. We monitor and iterate. You own the build — cancel us, keep everything.
“Our abandoned cart recovery alone paid for the entire NorthPole engagement in the first month. We're now recovering 23% of lost carts automatically.”
Sophie L.
Founder, DTC Skincare Brand
23%
carts recovered
“Inventory was a guessing game across Shopify, Amazon and our retailer. Now it syncs live. Stockouts went to zero last quarter.”
Marcus W.
Co-founder, Apparel DTC
0
stockouts/qtr
“Post-purchase emails are doing the work three CSMs used to do. Repeat rate jumped 18 points and we never touched it after launch.”
Hannah R.
Founder, Premium Coffee Brand
+18pts
repeat rate
Get your free automation roadmap
We'll map your operations live and show you exactly where time and money is leaking. You keep the roadmap either way.
- Inventory sync
- Cart recovery & win-backs
- Post-purchase automation
- Order routing & fulfilment
Book your free e-commerce audit
Our services